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Your Position: Generator Home > Service&Support > Support

Pre-Sales consultance
Our Engineering Department will supply Program for you according to your jobsite requirements. Product resaerch and Development center will dedicate to innovation of products and technique with the best solutions for any users.

After-sales technical support
Yicheong Power After Sale technical service & support staff or Engineers have good expertise to supply the most attentive services for endusers. They have 3-20 years experience in production, maintenance and servie of generator sets, and have professional expertise and skills after the rigorously professional trainned by Cummins, MTU, Perkins, Yuchai and Deepsea, ComAp. They can provides "efficient, satisfactory and professional" services and support. with their regular inspection, repair, maintenance and others.

Scope:
1. Pre-sales service
  · Complete set of standard technical documents of products.
  · Product Knowledge training.
  · Diesel generators choosing guide for brand and power range.
  · Technical consulting service.
  · Generator room design for bulk order with parts.
2. During-sales service
  · Principal of Customer Satisfaction.
  · Orders follow-up.
  · Transportation support and clearing Custome support.
  · Safety package, good apperance with Marks.
  · Stock generators for immediate delivery.
3. After-Sale service
  · Complete product documents for generators and parts.
  · Installation and commissioning guide.
  · Regular training for engineers, technicians and staff.
  · Trouble shooting guide.
  · Long-term spare parts supply and maintenance.
  · Project design.

 
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dicconluo@hotmail.com


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Add: 7A-1603, RongHu Center Garden, PingJi Avenue, PingHu, LongGang Dist, Shenzhen, China
Cel: +86-13723464571(WhatApp) 24 hours      Tel: +86-755-89215089     Fax: +86-755-89215089
Skype: dicconluo      Email: dicconluo@hotmail.com
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